National Store Outsourcing Services

Background

Our client is a well-known domestic new retail chain brand focusing on the 24-hour convenience store sector. It employs over ten thousand employees in thousands of stores nationwide. With the accelerated penetration of its business into second and third-tier cities and surrounding areas, the human resource management challenges behind large-scale expansion have become increasingly prominent. There is an urgent need for professional human resource solutions to break through development bottlenecks.

Challenges

-Heavy HR Administrative Burden:

Frequent employee onboarding /offboarding processes, contract management, social security handling, and other miscellaneous tasks consume substantial management resources, hindering the improvement of organizational efficiency.

-Significant Regional Policy Differences:

With business operations spanning multiple cities across the country, there are notable disparities in social security and labor policies between regions. This leads to high costs and elevated risks in achieving unified compliance standards.

-Need for HQ HR Teams to Focus on Core Priorities

The headquarters HR staff are in urgent need of being freed from daily administrative routines to concentrate on organizational development and talent strategy formulation.

Solutions

We tailored a one-stop, multi-city, flexibly configurable human resource outsourcing solution to fully support the client’s large-scale development:

End-to-End Service Outsourcing to Boost HQ Efficiency

We took over the entire life cycle of HR processes, including recruitment, onboarding, payroll calculation, performance management, and offboarding. Leveraging our professional team and standardized operational system, we ensure efficient and accurate service delivery, enabling the client’s HR personnel to focus on core strategic initiatives.

Digital Platform Empowerment to Enhance Management Transparency and Employee Experience

We provided an integrated online HR service platform, which supports online transaction processing, real-time data synchronization, and self-service inquiries for employees. This comprehensively improves operational efficiency and service experience.

Achieved Value

Efficiency Upgrade:

The client’s HR routine workload was reduced by 70%, allowing the headquarters HR team to focus on core strategic goals.

Cost Optimization

It effectively lowered the labor and management costs associated with establishing in-house HR teams across multiple regions.

Risk Control

Relying on our professional local teams nationwide, employment-related risks are well managed and controlled.