Agency Services Nationwide

Background

Our client is a leading national housing asset management enterprise with a staff size of over 1,000 and business coverage in multiple core cities across the country. It faces systematic challenges such as scattered social security accounts for cross-regional employees, complex historical legacy issues, and significant policy compliance pressure.

Challenges

High Management Difficulty Nationwide

Scattered urban distribution, requiring high-frequency on-site docking in some cities; great difficulty in coordinating 30 accounts, and long transaction processing cycles.

High Employee Turnover Rate

High employee mobility, frequent entry and exit; delayed social security enrollment and termination operations, and many data errors.

Existence of Historical Legacy Issues

There are cases of underpayment, insufficient payment of social security, and supplementary payment due to base differences, resulting in significant compliance pressure.

Solutions

Constructing a personnel entrustment and agency service framework of "systematic control + localized service" for the client:

Standardized Account Implementation

Completed seamless takeover of 30 national accounts, achieving zero errors in account switching. And assisted the client in adding 6 social security, provident fund and point-based household registration accounts in 4 cities;

Specialized Personnel Docking for the Entire Process

Through the "online platform + local specialist" model, realized online handling and real-time feedback of the entire business process;

Policy and Special Affairs Support

Provided special support services such as national policy consultation, subsidy application, and complaint co-handling.

Achieved Value

Professional Empowerment

Solved the client's historical legacy issues through professional services and a clear understanding of localized policies;

Efficiency Improvement

Standardized management of national social security accounts, significantly shortening the handling cycle;

Management Burden Reduction

Saved the client's human resources department energy, enabling it to focus on core businesses.